LateSail specialises in discounted yacht charters providing excellent levels of service and unbiased advice to its customers. They book over 1,000 charters a year from new and returning international customers and has gone on to establish itself as one of the world’s leading charter brokers since its inception in 1999.
LateSail came to Worldnet with some very common issues amongst businesses within their sector. LateSail found an ever-increasing demand from customers who wanted to pay in their own currency, as well as a solution for taking deposits and payments for any outstanding balances.
By facilitating Dynamic currency conversion (DCC), it meant that LateSails customers could now pay in their own currency and would know exactly how much would be debited from their account giving them piece of mind and a more transparent payment experience.
For deposits, the Worldnet SecureCard feature allows LateSail customers to make a deposit payment and have their card details securely stored on the Worldnet system. These details can then be used for future payments such as; no show fees, security deposits or outstanding balances on their accounts.
By using the Worldnet Payment Gateway LateSail has more control then ever when it comes to taking payments from their customers as well as offering a more seamless and hassle free way of paying. This has seen a boost in customer retention rates and has sped up collection of outstanding balances dramatically.
To find out more about how you might be able to improve the operational efficiencies of your payment processing, please do not hesitate to contact Worldnet on 00353 1 5241099 or 0044 203 393 4292. Alternatively, you can email us at firstname.lastname@example.org.